The SDR is mainly operated by volunteers but does have a small number of paid staff.

We currently have vacancies for a general operations assistant and an operations co-ordinator:

Operations Coordinator

Reporting directly to the Railway Manager, ensuring the operational requirements of the railway are met in a safe and effective manner.

This full time position will work a pattern of five days over seven.

The role will involve some weekend work on a rotational basis.

Normal hours of work 08.30 – 17.00.

Some additional work outside these hours may be required at certain times.

Key tasks

• Coordinate railway operations bringing together the operational requirements of all departments and any associated stock and locomotive movements, including timetabling of these and ensuring that all the diagrams are covered along with the creation and publication of all related operating notices.

• Involve associated groups as appropriate to ensure effective delivery of operational needs.

• Liaise with event organisers over the planning and arrangements for both off railway and on railway events and plan their impact on railway operations.

• Coordination with Railway Manager, Marketing and Commercial teams on the development of products to enhance the SDR as a visitor attraction.

• Support and reinforce the commitment of the SDR to deliver all its services in a safe and controlled manner.

• Critically review all existing systems across the operational elements of the SDR

• Develop and deliver changes to improve these systems.

• Creation and circulation of all operating notices and associated documents:

Generation of plans showing the operational requirements for:

Shunting and stock movements

Timetabling and crewing – including any additional charter trains

Locomotive availability and rosters

PW gang requirements

• Identifying staffing requirements

• Development and maintenance of records, using both manual and computerised systems (Competence Records / HOPS / Medical data)

• Set up, administer and manage systems for the Issue and control of work permits for all SDRT volunteers

• Be responsible for the development and maintenance of the volunteer and staff data bases for the SDRT including contact details / NOK information / skills

• Ensuring appropriate records on mileages and usages are kept

• Supporting the roster clerks in filling late notice vacancies

• Maintenance of operational notices at official notice boards and signing on points

• Control the issue of rulebooks, keys and other associated company documents

• Advise the Railway Manager on safety and operational issues

• Ensure all operational activities are carried out in accordance with the relevant Safety legislation and the operational rulebook.

• Assist with the planning and execution of training courses for volunteers and other members of staff (PTS / Basic SMS / Induction etc.)

• Assisting with the operation of train service as required (after training)

• Assisting with “Front of House” activities

• Handling of telephone enquiries

• Processing customers telephone orders

The ideal candidate

• Experience of working within the framework of an operational railway preferably within an operations and planning role

• Solid planning and logistical skills

• Managerial experience

• Computer literate

• Familiarity with Microsoft office (Excel / Word)

• Well presented with a polite manner

• Clear speech

• Friendly and helpful

• A self-managing approach to work with the ability to work un-supervised

• Co-operative and willing to get the job done

• A willingness to help and support colleagues

• Ability to work as part of a team, made up of both paid and volunteer staff

• Empathy with the volunteer ethos

• Good communicator

The successful applicant will be required to pass a company medical examination prior to appointment.

Salary Range

£22 – 25k dependent on experience

To apply, send your CV and a covering letter explaining the skills that they would bring to the role by email or by post to:

Andy Stevens, South Devon Railway Trust, The Station, Buckfastleigh, Devon TQ11 0DZ
The South Devon Railway Trust is an equal opportunities employer.

There are also always vacancies for volunteers!